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FAQs

When will my reservation be firmly confirmed? Answer
Answers: As soon as accepting to book the services with us, you have to pay the deposit for the services in the mean time we'll make provisional reservation for you. Once we received your deposit notification, we'll make firm reservation for your services straightaway - this mean your reservation is firmly confirmed.

When all of the services are reserved successfully, we will update to you and send you other useful information such as travel guide, travel tips,...

If the services were fully booked (maybe booked by someone else while booking is under processed because some tour operators don't allow blocking policy), we will inform you and suggest similar options. In case you no longer want to book these alternatives, we will refund all of the deposit amount.
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Once I make a cruise reservation, will I receive any written confirmation from the cruise? Answer
How to book a cruise – steps to proceed bookings? Answer
Am I best to book early? Answer
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